RELIABLE ENERGY-AND-UTILITIES-CLOUD DUMPS, VALID ENERGY-AND-UTILITIES-CLOUD TEST SIMS

Reliable Energy-and-Utilities-Cloud Dumps, Valid Energy-and-Utilities-Cloud Test Sims

Reliable Energy-and-Utilities-Cloud Dumps, Valid Energy-and-Utilities-Cloud Test Sims

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Salesforce Energy and Utilities Cloud Accredited Professional Exam Sample Questions (Q26-Q31):

NEW QUESTION # 26
An energy utility company is implementing the Customer Acquisition Management application. The application should support unauthenticated self-serve portal users.
What's the preferred method to configure the application security to meet the requirement?

  • A. A consultant should assign an EnergyRuntimeSales sample permission set to the Guest User profile and an EnergyRuntimeSalesCustomerCommunityUser sample permission set to customer community users.
  • B. The Customer Acquisition Management application cannot support unauthenticated self serve portal users
  • C. A consultant should create new permission sets to grant appropriate access to all required objects.
  • D. A consultant should assign an EnergyftuntimeB2CSales sample permission set to the Guest User profile and an Energyfiuntime82CSalesCustomerCommunityUser sample permission set to customer community users.

Answer: D

Explanation:
For the Customer Acquisition Management application to support unauthenticated self-serve portal users, the correct configuration of permission sets is crucial. The EnergyRuntimeB2CSales sample permission set designed for Guest User profiles enables unauthenticated users to interact with necessary parts of the application without compromising security or functionality. Additionally, the EnergyRuntimeB2CSalesCustomerCommunityUser permission set provides authenticated community users with appropriate access rights, ensuring a seamless user experience across both authenticated and unauthenticated scenarios.
Reference = The setup and configuration of these permission sets are discussed in the Salesforce Energy and Utilities Cloud security and user management documentation, ensuring applications like Customer Acquisition Management are accessible yet secure.


NEW QUESTION # 27
A customer has recently installed Energy and Utilities Cloud Which specific license enables an energy company's partners to access applications via a web portal?

  • A. Energy and Utilities Base Service
  • B. Energy and Utilities Base
  • C. Energy and Utilities Cloud for Digital Experience User
  • D. Energy and Utilities Base for Digital Experience Partner

Answer: D

Explanation:
The Energy and Utilities Cloud by Salesforce enables energy companies to connect with their partners through dedicated licenses that cater to digital experiences. The "Energy and Utilities Base for Digital Experience Partner" license is specifically designed for partner users who need access to applications via a web portal. This license type provides the necessary access rights and functionalities tailored for partners, ensuring they can efficiently use the Energy and Utilities Cloud's resources in a collaborative environment tailored to the unique needs of energy sector partnerships.
Reference = The details about licensing and partner access can be found under the Salesforce Energy and Utilities Cloud documentation, specifically in the sections discussing user licensing and partner portal configurations. More comprehensive information is available on Salesforce's official resources and documentation regarding the Energy and Utilities Cloud product, focusing on configuration and user license management.


NEW QUESTION # 28
A consultant is facilitating their first requirements gathering session with an energy company in the initial stages of an Energy and Utilities Cloud project and is trying to get clarify on businessrequirements. The decision will impact numerous contractor organizations that employ the technicians, so the solution should ensure work is distributed fairly and consistently.
Which two approaches can the consultant take to achieve a consensus while building trust?

  • A. Focus primarily on the contractor organization's concerns.
  • B. Ask probing questions to understand and document the needs of all stakeholders.
  • C. Propose compromises between stakeholders that could result in collective positive outcomes.
  • D. Demonstrate expertise right away to achieve the fastest stakeholder agreement

Answer: B,C

Explanation:
In the context of facilitating a requirements gathering session for an Energy and Utilities Cloud project with multiple stakeholders, the consultant should aim to build consensus and trust by proposing compromises that could lead to collective positive outcomes and by asking probing questions to understand and document the needs of all stakeholders. This approach ensures that the consultant acknowledges and addresses the concerns and requirements of each party involved, promoting a collaborative environment where solutions are developed with the collective best interest in mind.References= The Salesforce Energy and Utilities Cloud documentation on stakeholder engagement and requirements gathering emphasizes the importance of understanding stakeholder needs and finding common ground through effective communication strategies:https://www.salesforce.com/products/industries/energy-and-utilities/resources/


NEW QUESTION # 29
During a discovery session, an energy company mentioned they have a high response rate for customer satisfaction surveys. However, the company has noticed consistently negative feedback about its electric utility-payment set-up, stating the customer would like to see payment confirmations from their respective financial institution with payments.
What's one area the consultant should consider for process improvement?

  • A. Electronic funds transfers
  • B. Payment reminders
  • C. Customer satisfaction surveys
  • D. Rate change notifications

Answer: A


NEW QUESTION # 30
An energy company is launching a new subscription service in the B2B market that offers an energy consumption consultancy to help customers pay less on their bills. This product will be charged USD $60 monthly.
Which two pricing metadata are needed when defining this price with Industries CPQ?

  • A. A Pricing Variable, with type as Price and charge type as Recurring
  • B. A Price Book Entry, with amount as $60. currency as USD and charge type as Recurring
  • C. A Price List Entry, with amount as $60. currency as USD and charge type as Recurring
  • D. A Pricing Plan Entry, with type as Price and charge type as Recurring

Answer: C,D

Explanation:
When defining the pricing for a new subscription service with Industries CPQ, it's essential to create a Price List Entry that specifies the price, currency, and charge type. For a subscription service priced at USD $60 monthly, the Price List Entry should have an amount set to $60, the currency specified as USD, and the charge type categorized as Recurring. This approach ensures that the pricing metadata accurately reflects the subscription nature of the service, facilitating correct billing and revenue recognition. Reference = Salesforce Industries CPQ documentation provides detailed guidelines on setting up pricing for various types of products and services, including recurring subscription services. This includes creating and managing Price List Entries to define pricing terms: https://help.salesforce.com/articleView?id=cpq_create_price_list.htm&type=5


NEW QUESTION # 31
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